Ensuring Accessibility: A Guide to ADA Compliance in Commercial Construction


In today’s designs and buildings, accessibility is not just a legal requirement but also an opportunity for inclusion and creativity. For reputable general contractors, ensuring compliance with the Americans with Disabilities Act is paramount. However, with ever-changing codes and regulations, compliance can be a daunting task.

Our teams at Perlo have extensive experience building spaces for the entire spectrum of users; ensuring facilities can be enjoyed by all. We’ve talked with our experts to create a general overview for contractors working in ADA compliant environments. In this guide, we’ll delve into the intricacies of ADA compliance in commercial construction projects, exploring key considerations and practical strategies to create spaces that are welcoming and accessible to everyone.

*Note: this is only a general overview that does not address every part of the ADA. Compliant construction will include input from several official parties such as designers, engineers, contractors, and law council.

Understanding ADA Compliance

The Americans with Disabilities Act (ADA) stands as a landmark piece of legislation that aims to eliminate discrimination against individuals with disabilities and ensure their equal access to public accommodations. For commercial contractors, understanding the intricacies of ADA compliance is essential to uphold the principles of inclusivity and accessibility in construction projects. The ADA provides comprehensive guidelines known as the ADA Standards for Accessible Design (ADAAG), which outline specific requirements for various aspects of building design and construction. These standards cover a wide range of elements, including, but not limited to, parking facilities, entrances, doorways, ramps, pathways, restrooms, signage, and communication systems.

One of the fundamental principles of ADA compliance is the concept of “universal design,” which emphasizes creating spaces that are usable by people of all abilities without the need for adaptation or specialized design features. Universal design goes beyond mere accessibility compliance to promote inclusivity and usability for everyone, regardless of age, size, or disability.

Perlo’s Senior Manager of SPG Jeff Hankins says, “What a good contractor does is ask the right questions. ADA requirements are constantly evolving, and we come in and ask, ‘what are you missing and what can we do to set you up for the future?’ Someone not as experienced might just say, ‘oh you want a bathroom? Great,’ and not go any further. We’re here to bridge the different parties that design, build, and approve your facilities.”

By understanding the principles and requirements of ADA compliance, commercial contractors can play a vital role in creating built environments that are inclusive, welcoming, and accessible to everyone. Furthermore, it can help expand a building’s longevity and cut-down on the need for future modifications for compliance.

Key Considerations for Commercial Contractors

Ensuring ADA compliance in commercial construction projects requires a multifaceted approach, encompassing various aspects of design, construction, and implementation. Here are some key considerations for designers and contractors:

Site Assessment

Before breaking ground, conducting a thorough site assessment is essential to identify potential barriers to accessibility. This initial step sets the foundation for creating inclusive environments from the ground up. In early design meetings or initial site visits, note:

  • Terrain and topography modifications required to ensure smooth and accessible pathways.
  • Parking facilities available for ADA-compliant parking spaces with appropriate signage and access aisles.
  • Potential challenges such as uneven terrain or obstructions that may impede accessibility.
Design and Layout

Collaboration between architects, designers, and contractors is paramount to integrate accessible features seamlessly into the building’s design. A proactive approach to design can anticipate the diverse needs of users and ensure universal access. Key considerations include:

  • Incorporating wide doorways and corridors to accommodate wheelchair users and individuals with mobility aids.
  • Designing accessible entrances with ramps, automatic doors, and tactile indicators for enhanced usability.
  • Creating flexible spaces that can adapt to the evolving needs of users, including those with disabilities.
Ramp Design

Ramps are critical components of accessible design, providing alternative routes for individuals with mobility impairments. Proper ramp design requires careful attention to detail to ensure safety and usability. Key considerations include:

  • Adhering to ADA guidelines for slope ratios, handrail placement, and landing areas.
  • Using durable materials with non-slip surfaces to enhance traction and stability.
  • Incorporating features such as level platforms and switchback designs to minimize the space required for ramps.
Signage and Wayfinding

Clear and intuitive signage is essential for guiding users through the built environment and providing vital information. Thoughtful signage design improves navigation and enhances the overall user experience. Key considerations include:

  • Installing high-contrast signage with clear, legible text for improved visibility.
  • Incorporating tactile elements such as Braille and raised lettering for individuals with visual impairments.
  • Ensuring signage is placed at appropriate heights and locations to accommodate users of all abilities.
Restroom Accessibility

Accessible restrooms are essential amenities that promote dignity and independence for individuals with disabilities. Designing inclusive restroom facilities requires careful consideration of layout, fixtures, and accessibility features. Key considerations include:

  • Providing adequate space for maneuverability, including turning circles and transfer areas.
  • Installing grab bars, accessible sinks, and toilet fixtures at appropriate heights for ease of use.
  • Incorporating universal design principles to accommodate users with diverse needs, including parents with young children or individuals with temporary disabilities.
Communication Accessibility

Effective communication is vital for ensuring inclusivity and accessibility within commercial spaces. Implementing accessible communication systems enhances usability for individuals with hearing or speech impairments. Key considerations include:

  • Installing visual notification devices and hearing loop systems to accommodate individuals with hearing impairments.
  • Providing alternative communication methods such as text-based messaging or video relay services.
  • Training staff members to effectively communicate with individuals with disabilities and provide assistance as needed.

Practical Strategies for Compliance

Ensuring ADA compliance requires more than just understanding the regulations; it demands proactive planning, ongoing vigilance, and a commitment to creating truly inclusive environments. Commercial contractors can implement practical strategies throughout the construction process to ensure adherence to ADA standards and promote accessibility for all users.

Stay Informed

Keeping abreast of updates and revisions to ADA guidelines is crucial for maintaining compliance throughout the construction process. Regularly review ADAAG and stay informed about any changes or updates issued by the U.S. Access Board or relevant regulatory agencies. Consider subscribing to industry publications, attending seminars, or participating in professional development opportunities to stay updated on best practices and emerging trends in accessibility design.

Collaborate with Experts

Engage with accessibility consultants, disability advocacy groups, or certified access specialists early in the design phase to gain insights and guidance on best practices for creating inclusive environments. Collaborate closely with these experts throughout the construction process to address accessibility concerns effectively. Their expertise can help identify potential barriers and provide recommendations for mitigating accessibility challenges.

Training and Education

Provide comprehensive training for construction teams, subcontractors, and project stakeholders on ADA requirements and the importance of accessibility in commercial construction projects. Offer specialized training sessions focused on accessibility standards, universal design principles, and strategies for addressing common accessibility issues. Empower workers to identify and address accessibility barriers proactively, fostering a culture of inclusivity and accountability within the construction team.

Regular Inspections

Conduct regular inspections during the construction process to identify and address any potential accessibility issues promptly. Implement a systematic approach to quality control, including checkpoints for accessibility compliance at key stages of construction. Assign dedicated personnel or accessibility coordinators responsible for conducting inspections and monitoring compliance with ADA standards. Document and communicate any observations or findings and take corrective actions as needed to ensure that accessibility standards are met consistently.

Accessibility Documentation

Maintain comprehensive documentation throughout the construction process, including design plans, specifications, permits, and compliance records related to ADA requirements. Keep detailed records of any modifications or deviations from the original design to demonstrate compliance efforts. Document all accessibility features installed during construction, including measurements, materials used, and installation methods. This documentation serves as a valuable resource for future reference and can help demonstrate compliance during inspections or audits.

Post-Construction Accessibility

After completing construction, conduct a final accessibility inspection to verify compliance with ADA standards and ensure that all accessibility features are functioning correctly. Consider engaging individuals with disabilities or accessibility advocates to participate in post-construction evaluations and provide feedback on the usability of the built environment. Make any necessary adjustments or improvements based on feedback received to enhance accessibility and usability for all users.

By implementing these practical strategies for compliance, commercial contractors can demonstrate their commitment to creating accessible environments and promoting inclusivity within the communities they serve. Compliance with ADA standards not only fulfills legal obligations but also contributes to building a more equitable and inclusive society where everyone has the opportunity to participate fully and independently.

Final Thoughts

Commercial contractors play a pivotal role in creating spaces that are welcoming, inclusive, and accessible to all individuals. By embracing universal design principles and integrating accessibility features seamlessly into the built environment, general contractors contribute to building a space where everyone has the opportunity to participate fully and independently.

Our teams at Perlo have extensive experience working with ADA requirements, and we’ve helped build countless educational, health care, assisted living, and community spaces that support folks of all abilities. Looking for help on your next project? Connect with our team here.